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Travel and Concierge Specialist

Description

Our client, a Cayman Islands based company, is seeking a Travel and Concierge Specialist to join their team. If you have the proven ability to maintain effective communication with customers, then this might be the job for you!
  
The opportunity:

  • Satisfying high expectations of customers
  • Answering and resolving customer concerns about reservations, travel, promotions, and the company
  • Tracking, recording and maintaining rates, booking rules and strata fees
  • Maintaining a friendly, courteous, professional and customer service-oriented mindset
  • Reviewing properties before the guests arrive
  • Liaising with property managers to quickly solve any problems
  • Maintaining a full inventory of materials
  • Providing administrative support as required

  
The ideal candidate:

  • Ideally degree educated
  • At least 1-5 years’ prior experience in a similar role
  • Good knowledge of reservations, data entry and report preparation
  • Ability to maintain confidentiality
  • Ability to work unsupervised and demonstrate motivation and initiative
  • Proven ability to manage multiple projects and meet deadlines
  • Working knowledge of Microsoft Word, Excel and use of the Internet

  
If you are a quick learner and a proactive professional, please apply, let’s have a conversation today!

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