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Front Desk Agent - Opera Experience - Cayman Islands

Description

On behalf of our client, we are actively recruiting a Front Desk Agent to join an exceptional team. Please note this role is only open to experienced Caymanians, Status holders, PR holders or persons with RERC.

Duties and responsibilities includes;

  • Processing all guest check-ins by confirming reservations
  • Handling cash and credit card transactions accurately and confidently
  • Answering, recording, and processing all guest calls, messages, or concerns
  • Balancing bank at end of the shift
  • Completing night audit checklist during the overnight shift
  • Communicating resolved issues to management so that further preventative and maintenance action may be taken

Ideal candidate;

  • Must have proven knowledge of Opera
  • A strong academic background is encouraged
  • At least 1-2 years of front desk experience within the hotel industry
  • Excellent customer service skills and able to work as part of a team
  • Must be flexible with work days and hours
  • Proficient in Microsoft Office Suite

If you consider yourself highly organized, efficient and if this sounds like the opportunity you’ve been waiting for then apply today!

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