Are you organized? Do you have the ability to multi-task? Do you work well on your own initiative?
Do you have experience working within logistics or within an industry involving Technology, Electrical or Cooling systems?
If you can answer yes to all the above questions, then this is the opportunity for you!
We are currently looking for a Dispatcher to carry out the below duties and responsibilities for one of our local clients.
- Provide logistical support to the field and dispatch team
- Qualify all service requests
- Liaise directly with customers to give updates and confirmations of maintenance schedule
- Ensure senior staff are kept up to date on dispatch schedule
- Take and manage customer complaints
- Build strong long-lasting customer relationships
- Maintain an understanding of mechanical systems to ensure technicians are matched correctly with customer issues
- Prepare technician schedules
This role is best suited for someone with the below skills and experience.
- 3-5 years experience working as a dispatcher within the technology, supply chain or logistics industry
- Strong knowledge of Cayman roads and residentials locations
- Ability to multi-task
- Strong customer service skills
About the offer
This role offers the opportunity to work within a well established locally owned company with a positive reputation.
Should you wish to learn more about the above position, apply today for more information. All applications are highly confidential.